Paulreed: Created page with "Lea and Parker Simple to understand Visual impact * focus on improvement not varaiance * visible to all Globerson * Should be derived from strategy * provide feedback * relat..."

2010-12-27T16:11:58Z

Created page with "Lea and Parker *Simple to understand * Visual impact * focus on improvement not varaiance * visible to all Globerson * Should be derived from strategy * provide feedback * relat..."

New page

Lea and Parker
*Simple to understand
* Visual impact
* focus on improvement not varaiance
* visible to all

Globerson
* Should be derived from strategy
* provide feedback
* relate to goals that stretch
* based upon quantities that can be controlled
* clearly defined
* explicit purpose
* ratios nt numbers where possible
* should be collected along normally colected data

Fortuin adds
* Fast feedback
* provide info
* be procise
* objective

Title Adherence to customer schedule
Purpose: Monitor factory completion perfoamcne
Relates to: Meet qualuty stds
Target 100% on time by,,,
Formula % receivved by customer on time
Frequency: weekly
Who measures: Despatch manager
Source of data: delivery reciepots
Who ghets it: Prodcution mgr
What do they do with it Investigates reasons for late deliveries

[[Category:Operations]]

Designing Performance Measures - Revision history

Paulreed: Created page with "Lea and Parker *Simple to understand * Visual impact * focus on improvement not varaiance * visible to all Globerson * Should be derived from strategy * provide feedback * relat..."

Paulreed: Created page with "Lea and Parker Simple to understand Visual impact * focus on improvement not varaiance * visible to all Globerson * Should be derived from strategy * provide feedback * relat..."