Paulreed at 15:11, 29 December 2010

2010-12-29T15:11:46Z

← Older revision		Revision as of 09:11, 29 December 2010
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	[[Category:~~Strategy~~]]		[[Category:IT Terms]]

Paulreed: Created page with "Egbu/Botterill 2002 Case study includes ethnographic interviews KM means much more than IT it includes QC, Story telling, learned lessons registers etc KM in this paper means the..."

2010-12-29T15:11:05Z

Created page with "Egbu/Botterill 2002 Case study includes ethnographic interviews KM means much more than IT it includes QC, Story telling, learned lessons registers etc KM in this paper means the..."

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Egbu/Botterill 2002
Case study includes ethnographic interviews
KM means much more than IT it includes QC, Story telling, learned lessons registers etc
KM in this paper means the process by which K is created acquired, communicated, shared applied, utilized and managed
* Whereas information is seen as organized facts, KM is seen as beliefs, perspectives, expectations,etc
Therefore K is not deterministic or absolute but probablistic of posible cuasal relationships. K adds value to data by adding selectivity and judgment
* k can exist in array of forms - symbolic, embodies, enbrained, encultured. This helps us to differentiate between catalog knowledge and conext dependent k requiring skill and competence
* Encultured k is intrinsically ties to its context, therefore it is situated. For the information to be transmitted it needs to be deconextualized and therefore lose its special character.
*EDvinsson 2000. Internet is merely the enabler. the true asset is the brainpower of the workforce
* Mccampbell 1999 In computer systems the weakest link has always been where machines and humans between the physical and the cognitive

IT systems have been used tom transfer tacit k. HP Connex, Real Time K Systems such as Case-Based Reasoning - gps of individuals input a series of cases which represent k of a particular domain. When a user enters a problem they can select from a series of closest match solutions
* [[Semantic]] and [[Ontology]]

!!Case Study
*Face-to-facr meetings was ranked the highest - social interaction - for KM
* Grpware and knowledge maps scored least

!!Uisng IT in Context
From interviews
* Formal IT use backed up with informal
* Over reliance on IT may subdie potential for interaction
* Rozzel and gardner 2000- email speeds up commuications but redues interaction
* must be complemented with the willingness to share and build new Intellectual capital

[[Category:Strategy]]

IT Technologies for KM - Revision history

Paulreed at 15:11, 29 December 2010

Paulreed: Created page with "Egbu/Botterill 2002 Case study includes ethnographic interviews KM means much more than IT it includes QC, Story telling, learned lessons registers etc KM in this paper means the..."