Departmental Development

IT Organizational Chart

IT Strategy and Execution: Core Values at WNA

• 1. Build and integrated suite of business oriented applications supported by capable hardware systems
• 2. Centralize IT resources at largest site and build systems that can support users remotely
• 3. Maintain a mobile IT workforce who can travel to sites as needed
• 4. Focus on delivering projects that add value to organization. Eliminate duplicate and redundant systems
• 5. Automate routine tasks and control maintenance costs
• 6. Develop IT employees to possess the core IT competencies need to support the business. Use external consultants to help develop/implement new solutions and technologies or where technology is generic and supply is not constricted
• 7. Ensure IT manages the IT environment (systems and applications) but devolve responsibility and grow the abilities of users to develop their own solutions within the management infrastructure
• 8. Listen to the organizations requirements and recommend technological solutions to the company
• 9. Recommend and present new technologies to the organization and look for strategic fit
• 10. Build a balanced IT department that focuses on both infrastructure management and systems analysis
• 11. Keep IT employees engaged with the users and highly visible in the organization
• 12. Avoid building a programming competence in IT. Instead look for supportable, saleable and developing applications that can be fit to the organization
• 13. Avoid customizations unless they provide a differential advantage with a high ROI and low long-term maintenance, support and upgrade costs
• 14. Practice Due Diligence within IT that ensures transparent accountability from all the IT employees.
• 15. Use a complementary set of communication technologies to disseminate information, training, develop ideas and implement projects
• 16. Develop systems integrate internal systems but also up with suppliers, customers and other collaborators