The Right Mind Set for Managing IT: Difference between revisions
From MediaWiki
Jump to navigationJump to search
No edit summary |
No edit summary |
||
| Line 1: | Line 1: | ||
* | Article by Bensaou and Earl | ||
Typically complaints about IT by company executive cite these problems | |||
* IT investments are unrelated to business strategy. | |||
* Payoff from IT investments is inadequate. | |||
* There's too much "technology for technology's sake." | |||
* Relations between IT users and IT specialists are poor. | |||
* System designers do not consider users' preferences and work habits. | |||
Earl and Bensaou Compare US and Japanese Mindsets towards IT | |||
*2. Framing - US sees it as a separate function requiring large investment to align it to Business Strategy. | *2. Framing - US sees it as a separate function requiring large investment to align it to Business Strategy. | ||
*3. Japanese see it as more deeply embedded in the organization - part of operations rather than adjunct to it - Strategic Instinct | *3. Japanese see it as more deeply embedded in the organization - part of operations rather than adjunct to it - Strategic Instinct | ||
*4. US focuses on investments and projects and systems. Japan focuses on appropriate technology and training | *4. US focuses on investments and projects and systems. Japan focuses on appropriate technology and training | ||
*5 Us Investment in IT is based upon payback Japanese see it in terms of Continuous Improvement | *5 Us Investment in IT is based upon payback Japanese see it in terms of Continuous Improvement. | ||
Consequently, Japanese companies' expenditures on IT are half that of Western companies. | |||
{|style="wikitable" | |||
!colspan=3|How Japanese and Western Managers Irame TT Management | |||
|- | |||
|Issue | |||
|Western Thinking | |||
|Japanese Thinking | |||
|- | |||
|How do we decide what IT to use? | |||
|Alignment -Try and align IT with Business Strategy | |||
|Intent - Have operational goals drive investments | |||
|- | |||
|How do we assess payback of IT investments? | |||
|Value for money - Capital budgeting | |||
|Based on operational performance | |||
|} | |||
[[Category:IT Terms]] | [[Category:IT Terms]] | ||
Revision as of 15:16, 1 January 2013
Article by Bensaou and Earl Typically complaints about IT by company executive cite these problems
- IT investments are unrelated to business strategy.
- Payoff from IT investments is inadequate.
- There's too much "technology for technology's sake."
- Relations between IT users and IT specialists are poor.
- System designers do not consider users' preferences and work habits.
Earl and Bensaou Compare US and Japanese Mindsets towards IT
- 2. Framing - US sees it as a separate function requiring large investment to align it to Business Strategy.
- 3. Japanese see it as more deeply embedded in the organization - part of operations rather than adjunct to it - Strategic Instinct
- 4. US focuses on investments and projects and systems. Japan focuses on appropriate technology and training
- 5 Us Investment in IT is based upon payback Japanese see it in terms of Continuous Improvement.
Consequently, Japanese companies' expenditures on IT are half that of Western companies.
| How Japanese and Western Managers Irame TT Management | ||
|---|---|---|
| Issue | Western Thinking | Japanese Thinking |
| How do we decide what IT to use? | Alignment -Try and align IT with Business Strategy | Intent - Have operational goals drive investments |
| How do we assess payback of IT investments? | Value for money - Capital budgeting | Based on operational performance |
