The Right Mind Set for Managing IT

1. Compares US and Japanese Mindsets towards IT 2. Framing - US sees it as a separate function requiring large investment to align it to Business Strategy. 3. Japanese see it as more deeply embedded in the organization - part of operations rather than adjunct to it - Strategic Instinct 4. US focuses on investments and projects and systems. Japan focuses on appropriate technology and training 5 Us Investment in IT is based upon payback Japanese see it in terms of Continuous Improvement