The Right Mind Set for Managing IT

• 1. Compares US and Japanese Mindsets towards IT
• 2. Framing - US sees it as a separate function requiring large investment to align it to Business Strategy.
• 3. Japanese see it as more deeply embedded in the organization - part of operations rather than adjunct to it - Strategic Instinct
• 4. US focuses on investments and projects and systems. Japan focuses on appropriate technology and training
• 5 Us Investment in IT is based upon payback Japanese see it in terms of Continuous Improvement